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Can a Four-Day Workweek Fix Hospitality’s Burnout Problem? by Ramon Olsen

 

Two years ago, we placed a restaurant manager in Brisbane. She’s still there. And she’s not looking to leave anytime soon.

Why? She’s got a work perk that’s rare in hospitality, but something we’ve seen work time and time again.

A four-day workweek.

There’s a petition before Queensland Parliament pushing for it, arguing that the standard full-time model is outdated. They say it leads to less burnout, better mental health, stronger families—even lower adolescent crime rates.

Sounds bold. But for this manager, it’s already a reality.

Her Story:

“If you told me a while back I could run a restaurant in four days a week, I would’ve said you’re dreaming. But here I am, doing just that and I’ll never go back.

I work full-time hours, 38 a week, but I do it in four solid days. Usually 10 or 11 am till close, lunch through dinner. They’re big days, but then I get three whole days off. And guess what? The place still runs fine. Better than fine - I’m smashing all my targets.

The trick? I got my systems sorted. Checklists, clear comms, and most important - I let my assistant and supervisors take charge instead of trying to do everything myself. Gave them proper responsibility and they actually stepped up.

The best bit is that first day off. I sleep in, do nothing, just recharge. Then I’ve got time to actually see mates, spend time with my kids,and  get my life back. My ex has Sundays and Mondays off so co-parenting has become easier too.

And I actually like work more now. I know I’ve got proper time off coming, so I don’t feel cooked all the time. If something goes wrong and I have to pop in.. whatever, I’ve still got heaps of time off.

Honestly, it's the best move I ever made and no way I’m ever going back.”

 

Could your business make it work?

A four-day week for managers, chefs, and full-time staff? Sounds like a headache to set up. But here’s proof it works for at least one business.

Higher productivity. Happier staff. Stronger retention.
Worth considering? You tell us.