Are you ready to bring your 5-star hospitality skills, excellent customer service ethos and make a fantastic flat white then this is a role for you!

Our Client:

Is a global consulting organisation that supports 3,000 corporate family businesses across 19 countries who provide their customers with an unprecedented range of business advisory, coaching, consulting, and training programs designed to grow their businesses. 
They provide workspaces for clients and give people a place to grow, collaborate and thrive while maintaining autonomy. Clients get to utilise open workspaces and private meeting and conference rooms suited to their needs whilst being delivered a first-class service, where they have created a friendly, professional, and consistent experience for their guests. 
  
Role & Responsibilities:

• Deliver a 5-star experience to co-working members, visitors and staff ensuring high levels of guest satisfaction using the continuous improvement approach to service quality.
• Maintain a positive and professional attitude towards customers, colleagues and managers supporting the wider team when required with a “One Team One Dream” approach.
• Go above and beyond by providing forward thinking support to all guests ensuring their needs are met, expectations exceeded and requests are granted.
• Proven barista skills and experience making great coffee a must in a  busy cafe/meeting room environment. 
• Navigate meeting room spaces and bookings to achieve revenue targets, checking in members and making ad hoc bookings using the in-house booking system.
• Maintain a clean and organised workspace and ensure our environment complies with all work health & safety regulations.

Experience & Attributes Required:

• Customer First Mindset - Understands the guest needs displaying a can-do attitude to always deliver.
• Effective Planner & Communicator - Maximises time and resources to achieve and exceed expected outcomes following up relentlessly on execution.
• IT Savvy - Experience working with Office 365 products and other software, with the ability to quickly solve any technical issues. 
• Accountability & Action - Displays positive energy and commitment towards achieving goals and delivering results, accepting ultimate accountabilities for all tasks expected within their role. 
• Professional & Confident - Able to deliver in a high end corporate environment to meet guest needs and requests.
• Multi Task & Prioritise - Work independently and within a team setting.

Perks & Benefits: 

$60k salary package (experience dependant)
Annual bonus scheme and pay review
Lunch provided daily
Health insurance
Reward and recognition program
Paid birthday and volunteer leave
Complimentary car park
Incentive program
Multiple discounts across various organisations

You must have current working rights in New Zealand, working/sponsorship visa support is not available.

JOB REFERENCE #3820024